Frequently Asked Questions

• What if Cutnova doesn't meet my needs?

Please reach out to use at Cutnova.com/support we care about what you want from Cutnova. We are planning on adding features & improvements as updates come.

• Why am I not receiving notifications?

Please make sure you have allowed Cutnova app notifications to appear, this is found in your phones notification settings.

• Where is my data stored?

Your data is stored securely on Amazon Web Services in the USA.

• Where is Cutnova App available?

Download available on Android Play Store & iOS App Store.

• What business can join Cutnova?

Most businesses can join Cutnova, from hairstylist, nail technicians, tattoo artists, barbers & restaurants.

• How can I delete my account?

We are sad to see you go, log into the app, go to settings, then select delete account**.**

• What if I forgot my password?

Use "Forgot Password" option on the log in screen. You will receive an email with the reset password link. Using the link will take you to a page to enter your new password. Once you’re done, you will receive an email confirming this change.

• What if I forgot what email I signed up with?

Submit a report at Cutnova.com/support and we can look up your account and email you.